Terms & Conditions

Please Read Carefully

Last updated: October 4, 2026

These Terms & Conditions ("Terms") govern your use of the veterinary services, facilities, and website provided by Tabernacle Animal Hospital ("we," "us," "our," or the "Hospital"). By scheduling an appointment, using our services, or visiting our website, you agree to these Terms.

Our Services
Appointments & Scheduling
Client Consent for Treatment
Payment Terms
Medical Records & Ownership
Limitation of Liability
Emergency & After-Hours Care
Client Conduct
Website Use
Governing Law
Changes to These Terms
Contact Us
Text Messaging Terms

1. Our Services

Tabernacle Animal Hospital provides veterinary examination, diagnostic, treatment, surgical, and related services for companion animals. Services are provided at the sole professional discretion of our licensed veterinarians based on each patient's individual medical needs.

2. Appointments & Scheduling

Appointments may be scheduled by phone, in person, or through online booking requests submitted via our website.
Online booking requests are subject to confirmation by our staff and are not considered final until confirmed.
We ask that you notify us as soon as possible if you need to reschedule or cancel an appointment.
Arriving significantly late for an appointment may require rescheduling, depending on the day's schedule.

By presenting your pet for examination or treatment, you (or your authorized agent) confirm that you are the owner or an authorized representative of the owner, and you consent to necessary examination and diagnostic procedures. Additional consent will be obtained prior to any significant treatment, procedure, surgery, or anesthesia, along with an estimate of associated costs when practical to provide.

4. Payment Terms

Payment for services is due at the time services are rendered, unless other arrangements have been made in advance with our office.
We accept major credit cards and other payment methods as posted at our hospital or on our website.
Estimates provided for treatment are good-faith approximations; actual costs may vary based on your pet's condition and response to treatment.
Accounts with an outstanding balance may be subject to collection efforts and associated fees as permitted by law.

5. Medical Records & Ownership

Medical records created by Tabernacle Animal Hospital are the property of the Hospital, maintained in accordance with New Jersey veterinary recordkeeping requirements. Copies of your pet's records will be provided to you or transferred to another veterinary provider upon request, as permitted by applicable law.

6. Limitation of Liability

While we are committed to providing high-quality veterinary care, the practice of veterinary medicine, like human medicine, cannot guarantee specific outcomes. To the fullest extent permitted by law, Tabernacle Animal Hospital's liability for any claim arising from services provided shall not exceed the amount paid for the specific service giving rise to the claim. We are not responsible for pre-existing conditions, complications inherent to medical or surgical treatment, or outcomes beyond our reasonable control.

7. Emergency & After-Hours Care

Please note: If your pet is experiencing a life-threatening emergency outside of our regular business hours, please contact your nearest 24-hour emergency veterinary hospital immediately. Tabernacle Animal Hospital's regular services are provided during normal business hours; after-hours emergency coverage details are provided directly by our office.

8. Client Conduct

We are committed to providing a safe and respectful environment for our clients, patients, and staff. We reserve the right to refuse or discontinue service to any client who engages in abusive, threatening, or unsafe behavior toward our team or other clients.

9. Website Use

Our website and any online forms or booking tools are provided for informational and scheduling convenience only. Information on our website does not constitute veterinary advice and is not a substitute for an in-person examination. In a medical emergency, please call our office or an emergency veterinary hospital directly rather than relying on website forms.

10. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law principles. Any disputes arising from these Terms or our services shall be subject to the jurisdiction of the courts located in Burlington County, New Jersey.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page indicates when these Terms were most recently revised. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

12. Contact Us

Tabernacle Animal Hospital

Address: 314 Medford Lakes Road, Tabernacle, NJ 08088
Phone: 609.535.8400
Email: pets@tabernacleah.com
Web: www.tabernacleanimalhospital.com

13. Text Messaging Terms

Tabernacle Animal Hospital is the sender of our text message programs. Texting is optional. Providing your mobile number, scheduling an appointment, receiving veterinary care, or accepting these general Terms does not by itself provide SMS consent. Consent is not a condition of purchasing goods or services or receiving veterinary care.

Appointment reminders: Messages reminding you of the appointment date and time and your pet's name.
Pet Healthcare reminders: Non-promotional reminders about your pet's wellness visits, vaccinations, medication refills, or follow-up care.
Account and customer-care messages: Billing and payment notices, account updates, and responses concerning your services.
Promotional messages: Offers, discounts, and promotions for hospital products or services. This is a separate, optional marketing program requiring prior express written consent; consent to informational messages does not authorize marketing.

We send recurring messages only for the programs you authorize. For Appointment and Pet Healthcare reminders, message frequency is 2 appointment messages per appointment and 2 healthcare messages per healthcare event. Message frequency varies for separately authorized account, customer-care, or promotional programs. Message and data rates may apply. You are responsible for charges imposed by your mobile carrier. Messages may be sent using automated technology. Delivery is subject to carrier and network availability; carriers are not liable for delayed or undelivered messages. Text messaging is not a service for veterinary emergencies.

You confirm that you are the user of the mobile number you provide and are authorized to consent to messages at that number. Please notify us if your number changes or is reassigned. Each opt-in choice must be made affirmatively; choices are not preselected. Marketing consent must be obtained separately in writing, identifying the number, sender, promotional program, and authorization. Declining marketing does not affect veterinary care or informational programs you separately select.

Opt out and contact customer care: Reply STOP to cancel text messages, or reply HELP for assistance. You may also withdraw consent or request help by calling (609) 535-8400 or emailing pets@tabernacleah.com. After an opt-out, no further program messages will be sent unless you provide new consent; a single non-promotional message may confirm your opt-out. You do not need to use our website form to withdraw consent.

We do not share, sell, or rent personal information, including mobile information, for third-party or affiliate marketing. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. The operational-processing limit below is the only service-provider exception.

SMS consent is one-to-one with Tabernacle Animal Hospital only. Your SMS data and consent are excluded from affiliate and non-affiliated third-party sharing for independent use.

Operational processing only: Service providers may transmit your request and deliver messages solely on our behalf. This narrowly limited processing does not transfer consent or permit independent use, onward sharing, or another brand's messaging. See our Privacy Policy for details.

Use Text Reminders to submit an online preference request for staff processing. Submission alone does not confirm that a preference has changed. Staff must review the request and record the authorized programs before messaging. Changes to these Terms do not create or expand your consent to additional messaging programs.

Terms & Conditions